Shipping policy
■ Shipping Information
Shipping Origin
All orders are shipped directly from New Zealand to Japan and other Asian countries.
Available Shipping Destinations (Asia)
- China
- Singapore
- Thailand
- Philippines
- Vietnam
- South Korea
- Taiwan
- Malaysia
- Hong Kong
- India
- Indonesia
- Macau
Shipping Address
You may enter your shipping address in Japanese or English for orders to Japan.
For customers outside Japan (Asia & North America), please enter your address in English only.
Shipping Fees
- Japan: Flat International Shipping ¥1,740 (Tracking Included)
- Asia (excluding Japan): Flat International Shipping ¥2,000 (Tracking Included)
Delivery Time
Orders are typically delivered within 7–14 business days after purchase.
Delivery times may vary depending on customs clearance.
Tracking
A tracking number will be provided via email after your order has been shipped.
Contact
If you have any questions regarding shipping, please feel free to contact us.